Etiquette & Netiquette Tips

Definition: Etiquette, one aspect of decorum, it is the code that governs the expectations of social behavior, the conventional norm.

• Whether you do presentations, have an online store, brick and mortar store, etc., etiquette plays an important role in your life no matter what you do or where you are. An example might be that if you are doing an online party in which case you would adhere to the rules of proper NET-iquette, which is the same definition as above, but it is in a virtual setting
• When doing presentations offline, dress appropriately no matter what you are trying to sell. For example, just because you might be selling lingerie does not mean that you would wear a sexy negligee to your presentation. That is definitely a no-no! Use common sense and dress in professional attire, or at least casually but not crazy. Clothing and your outward appearance believe or not does matter
• Sharpen up your listening skills. Listening is just as, if not more important than talking about your products. This is for both online and offline meetings or events. Respect what other’s have to say or request, rather than bombard them with information without letting them get a word in edge wise
• Get to your presentations, meetings, parties, etc., online or offline in advance. This makes you look much more professional, and responsible, which is what people want to see
• Make sure to have business cards with you at all times, especially when doing offline presentations, parties, or even stopping by your local stores. Your business card would be a physical reminder of you, and the company that you are representing
• Be polite at all times; remember that you are trying to make a sale. Even if a person is not interested in what you may be offering, or even disagrees with you on certain issues, keep it calm, cool, and smile. Remember to always say thank you for your time.
• Breaking the ice in many cases is fairly easy to do, whether it is online or offline, take a few minutes to chat, get a bit friendlier, and definitely use some humor when appropriate. Remember that the people that you are talking to are just people like you and me. Introduce yourself, be calm, positive and definitely smile, and you will eventually get the benefits and rewards of adhering to the proper conventional norm of etiquette/netiquette

Ellen Levinas is a published writer and Founder of www.howtoguide.us, & www.howtoguide.us/VA, www.thesamplebag.com, www.wabizbox.com, Partner/Executive Team Leader of http://wahmaddictssocial.ning.com, www.wahmaddicts.com. Ellen graduated from the University of Phoenix earning her Bachelor of Science degree in Business/E-Business, as well as being a Certified Master Virtual Assistant. Ellen is also the Creative Marketing Assistant for Cello In a Box® Company, and is a WAHM of two.

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